Frequently Asked Questions
Q: How will you value my property?
A: Whilst each property we value will be independently assessed, we do follow a similar process for all.
We will first spend some time talking to our customers about the local area, the property condition, interior and exterior and the available amenities in the local vicinity. We will also be working closely with our reliable and knowledgeable property experts and estate agents who will ensure that we provide the most accurate valuation possible.
We will gather all of our research and evidence and piece this together in a valuation report which will offer you an extensive overview of the information we have compiled.
Q: Will I still have to pay even if the sale does not complete for any reason?
A: In short, No. We are happy to provide you with a free no-obligation, no-cost offer on the property in question. If you decide not to go ahead with the sale you are completely within your rights to do so. The valuation report is yours to keep, therefore if nothing else you will have gained some of our expert advice on what your property could be worth.
However, if you do decide to go ahead with our offer then all the legal fees will be included within the price - what you see is what you get so in summary if we buy a property, we cover all of the fees. The price we offer is the price you walk away with, subject to anything owed on the property.
Q: Are you buying the property yourselves? Or do you need to source a buyer?
A: We are a genuine cash buyer. We have the ability to purchase properties, in any location, in most conditions and within a timescale to suit you. As opposed to many of our competitors, we do not farm this out to investors meaning our ‘offer’ to you, is exactly that!
Q: How long will it take to complete the process?
A: From our initial consultation right through to when you receive the cash in your bank, we estimate this taking on average 10-14 days. This is not to say that we cannot speed this up to 2 days if required.
If we have received all the relevant information from yourself, we can begin the process from your acceptance immediately. If speed isn’t what you are after, we can process this to your own timescale.
Q: What are the fees involved?
A: There are absolutely no fees involved from your side, we will present you with an offer which will include all of the costs, solicitors’ fees, any clear out costs and we can also assist you in finding rented accommodation if required.
Our aim is to make this as stress-free as possible, maintaining transparency from start to finish.
Q: Will you buy the house even if there is a tenant still living in the property?
A: Yes, we can certainly still value the property even if there is a tenant in there. If you accept the offer, we can go ahead and process the purchase as normal.
Naturally, there will be an element of informing the tenant as we go through the stages however, this will not stop the sale going ahead.
Q: Will you buy my home even if I am in financial difficulty and my property is being repossessed?
A: We can offer a solution to having your home repossessed. A quick hassle-free sale of your house should prevent any form of repossession.
Q: Do you buy property outside of the UK?
A: At this stage, we can purchase property in the UK only. We do cover the whole of England & Whales.
Q: Why do you call yourselves a ‘Cash Buyer’?
A: We are cash buyers simply because we are in the financial position to be able to purchase your property. No borrowing is required, no investors needed, and we can have the cash in your bank within 10-14 days on average. A cash buyer is known as somebody who is serious about purchasing a property and has the ability to do so in a short space of time.
Q: What does market value mean when making your offer?
A: When an estate agent values your property, you will find they build into their prices the costs of their own commission which is based upon the sale of the property. You can be waiting months and months to find a buyer who can offer you the high price and it has become almost the ‘norm’ to offer 10% less than what the property is marketed at.
You then negotiate for weeks to ensure all parties are in agreeance of sale and even then, your property can “fall through” or you can get “gazumped” which are very well-known phrases within the estate agent world.
When we make you an offer, we base it on market value which means the offer is what your property is actually worth. Funnily enough, this is normally what you come out with from an estate agent anyway. Calculate the costs once they have taken their commission, incorporated legal fees, taking into account the lower offer you accepted and also the long wait whilst the sale goes through.
We can take all this hassle away from you for a realistic and fair price.
Q: Why should I choose you to purchase my property and not the other companies?
A: Our property experts have an incredibly high standard of understanding when it comes to purchasing a property. We can coach you through the stages, providing you with information and transparency throughout.
We are members of:
NAPB (National Association of Property Buyers)
Many of our competitors are not members of these professional bodies, meaning they have their own rules and regulations to work to. You should always check the company websites to ensure they are members of these associations to ensure a safe sale.
Q: What differentiates us from other cash buying companies?
A: We will beat any genuine cash offer you get from other property cash buying companies.
Unlike your traditional property cash buying companies, we will offer you three different solutions and can sometimes even get you over market value for your property.
Enquire today to find out how we can help you sell your home fast.
Q: I’d like you to make me an offer, how do I go about getting a valuation from you?
A: Please fill out one of our enquiry forms, or send us an email on and one of our property experts will be in touch to discuss the next stages.